Complaints Procedure

We are committed to providing a high-quality legal service. If you are unhappy with our service, we have a clear complaints procedure.

How We Handle Complaints Illustration

How We Handle Complaints

If you are unhappy with our service, please contact us in writing.
Complaints will be acknowledged within 5 working days and reviewed fairly. If unresolved, you may refer your complaint to Legal Ombudsman.

Legal Ombudsman

PO Box 6860, Wolverhampton WV1 9WJ